Customer Help Center

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Frequently asked questions

Xeconds Strategy is a technology & software company that specialized in the development, incubation & deployment of automated trading software.

We are not a Forex Broker, and we do not collect nor take your funds.

It’s simple! It takes only a few minutes to register for your trading account. Simply prepare a document of your passport and proof of residence (utility bills, mobile bills or banking statements which is dated not longer than 3 months)

Our preferred brokerage partners are ASIC Regulated Brokers with a reputable history.

Alternatively, clients who wished to open trading accounts can consider the following brokerage firms:

– AxiTrader
– FP Markets
– MTCookFinancial

Speak to us if you wish to find out more about VIP Managed Accounts – Ability to use 3rd party Brokers.

If you are a regulated broker/IBs and wants to partner with us email us too.

The min. sum to connect to our trading strategy is currently set at $10,000 USD. For a corporate account, the min. sum is $50,000 USD.

Note: We will increase the min. sum soon.
Last updated 13/4/2018

Yes, we accept clients from all parts of the world but does not accept residents from any other country or jurisdiction where such distribution or use would be contrary to those local laws or regulations.

Importantly, our clients have to open a brokerage account where they can access our strategies based on their local laws and regulations. So please check with the respective brokerage firms before you open an account.

  1. FP Markets is regulated by the Australian Securities and Investments Commission (ASIC) and operates under an Australian Financial Services Licence (AFSL) – number 286354. AFSL holders, such as FP Markets, must meet many ongoing obligations.
  2. AxiTrader is a registered business name of AxiCorp Financial Services Pty Ltd (AxiCorp). AxiCorp (ACN 127 606 348) is authorized and regulated by the Australian Securities & Investments Commission (ASIC) AFSL number 318232. AxiCorp Financial Services Pty Ltd is an AFMA Member Organisation.
  3. Mt.Cook Australia means “MT COOK AUSTRALIA PTY. LTD” which is a company registered in Australia as of April 18th, 2017 (under ACN 617 836 558). Mt.Cook Financial is a multi-entity, and multi-jurisdictional global fintech provider (the “Mt.Cook Group of Companies”). Mt.Cook operates as an International Business Company which provides STP-ECN and STP-DMA clearing services in an agency only model capacity. Mt.Cook has been serving an international client base since 2013.

No, Once you assign us to manage your account, your account will only become a read-only account as and the trading account has no ability to execute trades.

But you can request another trading account to trade.

Have more questions?

Whether you have a question about our services, need assistance or just want to talk, we want to hear from you.
Contact our support team.